Service & Repair Information – Warranty Killer Performance
EST. 2011 — SHREVEPORT, LA

Service & Repair Information

Sending parts to Warranty Killer Performance for service, repair, tuning, or calibration? Everything you need to know is listed below.

Service Forms

Complete the appropriate form after placing your order to help expedite processing.

ECU Calibration

Complete the calibration form after placing your tuning order.

Download PDF Form Complete Online Form

Custom Clutches

Submit clutch setup information to ensure proper calibration and setup.

Download PDF Form Complete Online Form

Tracking Information

Shipping parts to us? Submit tracking information so we can monitor incoming packages.

Submit Tracking

Shipping Recommendations

  • Use a trackable shipping service such as UPS, USPS, FedEx, or DHL Express.
  • Ensure your package has insurance coverage in case items are lost or damaged during shipping.
  • Package items individually, neatly, and securely using padding, bubble wrap, or packing peanuts.
  • Carriers may require 2 inches of padding around each item to qualify for insurance.
  • Drain and remove any oil, water, grease, or liquids before packaging and shipping.
  • Include your name, phone number, email, shipping address, and order number if possible.

Avoid These Common Mistakes

  • Do not ship items without a trackable service.
  • Do not use weak packaging materials such as newspaper, clothing, plastic tubs, or towels.
  • Do not ship liquids or hazardous materials.
  • Do not rely on the carrier without proper insurance coverage.

Turnaround Times

Service and repair timeframes depend on the amount of work currently in line and the availability of third-party repair shops if outside assistance is needed.

Status Updates

Yes, status updates are provided by email. Once your package arrives, you will receive an email confirming receipt of your item(s). Additional status update emails may include information about production, service, repair, and shipment confirmation.

Shipping Instructions

To obtain service, the customer is responsible for delivering the complete product via prepaid transport to:

Warranty Killer Performance
ATTN: Warranty Dept.
220 Aero Drive
Shreveport, LA 71107

Please include your original invoice or packing slip. If unavailable, include a piece of paper with your full name, phone number, email address, shipping address, and original order number.

Our Commitment

  • Service or repair the item.
  • Provide status updates.
  • Ship items using the selected customer method.
Search
Add Vehicle